About Us | Kasisto | Humanizing Digital Experiences
About Us
At Kasisto, we exist to promote smart financial decisions and strong financial wellness for all we serve.
Who We Are
Our team has set the standard for AI-powered experiences in the financial industry for more than a decade. We’re a group of industry experts passionate about driving innovation and transforming how financial institutions engage with people.
We are at work every day, forging trusted relationships with all varieties of bankers, across the globe and around the corner, with the goal of enabling any financial institution to leverage leading conversational AI technology to deliver consistently amazing experiences in real-time, anytime, across every channel.
By The Numbers
- 100M+ Financial conversations facilitated in 4 languages
- 50+M Consumers with access to KAI
- 47 Clients used KAI in 16 countries
- 6 AI patents in financial services
Company Milestones
2013
Kasisto Founded
Our technology is born at Stanford Research Institute.
2018-2019
First AI-Powered Digital Employee & Kasisto Large Language Model (LLM)
Liv Bank launches KAI-powered Olivia after an extensive digital “recruiting” campaign and online “hiring” session. Our first LLM for the financial services industry, K-BERT, launches.
2020-2022
Expanded across the Digital Banking Ecosystem
Kasisto builds upon and forges strong partnerships with FIS, Q2, LinkLive, Candescent, and others.
2023-2024
Industry’s First Consumer Facing Digital Assistant Powered by Gen AI
Kasisto welcomes Lance Berks as CEO, a seasoned leader in conversational AI.
2025
Ongoing Innovations in Voice and Agentic AI for Financial Services
Chief Product & Innovation Officer, Joshua Schechter joins Kasisto to spearhead latest advancements.
Our Investors
We’re proud to have the support of a group of distinguished investors who share our vision of transforming the financial services industry through generative conversational AI.
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Executive Team
Don W. Layden, Jr. \
\ Executive Chairman
Lance Berks \
\ Chief Executive Officer
Joshua Schechter \
\ Chief Product & Innovation Officer
Michael Wasserfuhr \
\ Chief financial officer
Robert Dugdale \
\ SVP of Enterprise AI
George Trad \
\ Sr. VP, Product
Justin Arnoldi \
\ Managing Director EMEA and APAC
Rob Kassel, PhD \
\ EVP Global Customer Experience
Board of Directors
Don W. Layden, Jr. \
\ Executive Chairman
Patricia Kemp \
\ Co-Founder & General Partner, Oak HC/FT
Habib Kairouz \
\ Managing Partner, Rho Capital Partners
Manu Rana \
\ Founding Partner & Senior Advisor, Ten Coves Capital
Mike Abbaei \
\ Co-founder & Managing Partner, Naples Technology Ventures
Contact Us
Our Partners
Kasisto partners with some of the world’s leading FinTech companies to transform the way customers, members, and employees engage with and experience financial services.