Blog & News

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Fintech partnerships help TD weather the pandemic

Crisis Recovery Phases and The Importance of Virtual Assistants

The year 2020 will be remembered as a watershed moment for many things, some good and some not so good.…

How NCR And Kasisto Have Linked to Widen AI Availability for Banks’ Digital Channels

Kasisto to Integrate its Conversational AI Into NCR Digital Banking Technology

Kasisto’s KAI platform will be integrated into NCR Digital Banking platforms to deliver an intelligent virtual assistant to NCR clients…

Behind the Idea: Emirates NBD – What it takes to deliver an industry leading digital lifestyle bank

Far from changing banking, chatbots aren’t keeping up with call volumes in the COVID-19 era

Driving AI-based Digital Assistance with Conversational Augmentation

Conversational artificial intelligence (AI) (aka virtual assistants or AI-powered chatbots), which provides information, direction, and action through text- or voice-based…

Chatbots to the Rescue: How Conversational AI Will Save Call Centers

Tech Focus: Do chatbots have a long-term future after COVID-19 bump?

Kasisto will Emerge as the Industry Leader

It’s safe to say the most effective customer service representatives are those who continually learn…about their products or services, about…