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DBS’s next logitech step in fintech is AI

As Gupta describes it, Watson “is an inch deep and a mile wide”, trained to process and answer questions on…

Banks Bet on the Next Big Thing: Financial Chatbots

A few start-ups have already found success — and attracted attention from the banks — by creating chatbots that do…

How Personal Finance Chatbots Could Help You Get Your Spending under Control

Early next year, MasterCard is launching its own banking bot, in partnership with the artificial intelligence company Kasisto, that will…

Mastercard wants to help you bank with a chatbot

“As this develops, we plan to add a lot of other functionality,” said Sherri Haymond, Mastercard’s executive vice president of…

MasterCard to launch personal finance bot and commerce API for payments

Mastercard customers in the United States can now use an A.I.-powered bot to ask more than 1,000 questions about personal…

Facebook banking bots mean you may never have to sit on hold with your bank again

“We are seeing consumer preferences shifting and we want to make sure that we stay relevant,” said Kiki Del Valle,…

Virtual assistants spend much of their time fending off sexual harassment

Before launching Kai, the company’s founder Dror Oren wanted to ensure the bot represented the company’s values by defying gender…

MasterCard users will soon be able to manage their accounts over Facebook Messenger

MasterCard account holders will soon be able to check on their accounts, track their spending, review past purchases and more…

These Startups Bridge the Digital Divide

The 20 startups selected for this year’s FinTech Forward Companies to Watch are helping banks replicate, and in some cases…

If You Haven’t Texted a Banking Chatbot Yet, You Will Soon

This is a banking chatbot, a software program that understands and responds to questions and commands about your bank account.