# Blog & News

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### [What Bankers Should Know About Conversational AI in 2019](https://www.bankdirector.com/index.php/issues/technology/what-bankers-should-know-about-conversational-ai-2019/)

The technology that enables machine-to-human interactions is known as conversational AI. It powers virtual assistants across apps, websites, messaging and…

### [Why Omni-Channel Makes Multichannel Look So 2016](https://bankinnovation.net/2018/12/why-omni-channel-makes-multichannel-look-so-2016/)

Banks implementing Conversational AI to power virtual assistants and chatbots to engage with their customers should take notice of this…

### [Kasisto’s KAI Conversational AI Platform Optimizes Customer Service, Engagement, and Acquisition for Financial Institutions](https://www.cardrates.com/news/kasisto-kai-platform-optimizes-customer-service-for-financial-institutions/)

KAI’s flexibility allows it to act as an “AI brain” which makes it easily deployed across channels and markets. KAI…

### [How experimental tech drives TD Bank’s mobile app](https://www.americanbanker.com/news/how-experimental-tech-drives-td-banks-mobile-app)

TD Bank is launching the capability to customers in phases and by early next year the feature, called TD Clari,…

### [MAY A.I. HELP YOU?](https://www.nytimes.com/interactive/2018/11/14/magazine/tech-design-ai-chatbot.html)

This is how computers have always made themselves at home: by offering improved efficiency, vanquishing dull tasks. At TD Bank,…

### [What It Takes to Deploy Conversational AI](https://gomedici.com/what-it-takes-to-deploy-conversational-ai/)

Ensuring your bank is ready for conversational AI is a major consideration. Deploying virtual assistants requires a myriad of functions at a…

### [Considering Conversational AI? Make Sure Your Solution Has These 3 Things](https://www.bankdirector.com/index.php/issues/technology/considering-conversational-ai-make-sure-your-solution-has-these-3-things/)

Conversational AI—a platform that powers a virtual assistant across your mobile app, website, and messaging platforms—is core to providing the…

### [Five Problems AI Can Solve for Your Bank](https://bankdirector.com/index.php/issues/technology/five-problems-ai-can-solve-your-bank/)

In a highly regulated industry built on core legacy banking systems, strategically leveraging the latest technology can be a challenge.…

### [Don’t be afraid of A.I. managing your money](https://www.cnbc.com/2018/06/25/dont-be-afraid-of-ai-helping-to-manage-your-money.html)

Aside from conversation, AI shines in personalization and compiling data. Oren says that you can ask AI specific questions such…

### [JP Morgan is unleashing artificial intelligence on a business that moves $5 trillion for corporations every day](https://www.cnbc.com/2018/06/20/jp-morgan-is-unleashing-artificial-intelligence-on-treasury-services.html)

The bank, which is hoping to unseat Citigroup as the leader in wholesale payments, started its virtual assistant project late…