Getting to know Your Customers Through Conversational AI
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Conversational AI and virtual assistants are the customer engagement strategy of the future. But has anyone explained why or who is actually using conversational AI?
Join Kasisto for a live webinar as we answer just that.
Kasisto’s CTO, Sasha Caskey and our Director of User Experience, Francesco Nasso, will discuss and answer these questions while sharing insight into actual users of conversational AI and virtual assistants. Hear how defined customer personas can help you get to know your customers and guide them to complete goals and mitigate areas of frustration.
A few key takeaways attendees will leave with:
- An understanding of who uses conversational AI and why they use it.
- Identify different customer personas and best practices to better serve them.
- Learn how conversational data can be used to predict future customer needs.
About Us
KAI is the leading digital experience platform for the financial services industry. Kasisto’s customers include J.P. Morgan, Westpac, Standard Chartered, TD, Manulife Bank, and credit unions such as Fairwinds and Excite – and many more. These financial institutions chose KAI for its proven track record to drive business results while improving customer experiences. The platform is engaging with millions of consumers around the world, all the time, across multiple channels, in different languages, and is optimized for performance, scalability, security, and compliance. KAI is built with the deepest Conversational AI portfolio in the industry. Kasisto is headquartered in New York City, with offices in Silicon Valley, Singapore and South Africa. For more information visit kasisto.com.