Respond to SBA Related Questions in Seconds

Lessen the Stress!

Immediate Responses to Important Questions

Millions of businesses are seeking to access the Economic Injury & Disaster Loss Loan (EIDL) and the Paycheck Protection Program (PPP) loans. Lending institutions and community banks are working hard to help their customers navigate the complicated loan application process as smoothly and effectively as possible.

But with so much uncertainty and unanswered questions related to the SBA program, many lenders and banking contact centers are being placed under immense stress to field the overwhelming amount of customer inquiries. Often leading to exorbitant wait times and exhausted banking staff.

Kasisto’s KAI, the leading digital experience platform for the financial services industry, can answer SBA related questions in seconds, without tying up banking staff or subjecting a client to extensive hold times.

Educate your customers

KAI is able to provide immediate responses to important questions about eligibility, qualification, required documents, loan definitions and many other frequently asked questions all by delivering this information through more human-like, digital conversations, via an award-winning virtual assistant, 24 hours a day, 7 days a week.

Your customers are busy trying to weather this crisis - KAI is here to help you get their questions answered quickly and efficiently, while alleviating undue stress on your banking staff and call center agents.

About Us

KAI is the leading digital experience platform for the financial services industry. Kasisto’s customers include J.P. Morgan, Westpac, Standard Chartered, TD, Manulife Bank, and credit unions such as Fairwinds and Excite – and many more. These financial institutions chose KAI for its proven track record to drive business results while improving customer experiences. The platform is engaging with millions of consumers around the world, all the time, across multiple channels, in different languages, and is optimized for performance, scalability, security, and compliance. KAI is built with the deepest Conversational AI portfolio in the industry. Kasisto is headquartered in New York City, with offices in Silicon Valley, Singapore, and South Africa. For more information visit kasisto.com.
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