KAI Platform

KAI is the leading conversational AI platform for the financial services industry.

Expand your workforce with remarkably competent banking AI Agents who facilitate accurate, human-like conversations and uncover the answers your customers desire.

The foundation financial institutions need to leverage the power of AI

90%+ contact containment

50%+ reduction in live chats

100M+ financial conversations facilitated

Infused with Deep Financial Literacy

KAI works in financial institutions of all sizes around the globe.

Our mission is to empower any financial institution to automate consistently amazing experiences in real time, any time, across every channel.

The platform enhances your existing team and brings greater meaning to their work, increasing employee satisfaction and workforce harmony.

See How KAI Works

Our team is ready to show you what the KAI platform can do for your institution.

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Technology Designed with Banking Employees & Consumers in Mind

Industry-leading AI, Purpose-built for Banking

KAI-GPT: Generative AI for the Financial Industry

Powered by our banking-specific, best-in-class large language model, KAI-GPT, the KAI Platform is accurate, transparent, trusted, and customizable.

AI + Human Teams

Tightly integrated with your live chat and contact center systems, KAI provides a platform where human bankers work “hand in hand” with their AI-powered banking Agents.

Conversational AI and Natural Language Understanding

KAI applications recognize and respond intelligently to a wide range of human language input due to its industry-leading conversational design principles.

Omnichannel Delivery

Available across multiple digital channels, including web, digital banking, and browser-based applications.

Multilingual Capability

We support millions of financial consumers in multiple languages around the globe.

Multi-Tenant Architecture

Serves dozens of brands simultaneously, simplifying operations and maintenance.

Key Features

Amazing User Experience

KAI delights users with its “enlightened” conversational experience. Unlike a passive chatbot, KAI delivers customized recommendations, engaging animations and graphics, and personalized cues and clues that drive productive, outcomes-based conversations.

Integrations & Adapters

Access KAI via new channels, integrate additional data sources and deliver a personalized digital experience across your entire banking ecosystem via out-of-the-box APIs.

The KAI Portal

Customize your AI-powered banking Agents to serve your specific market best and display your brand via our state-of-the-industry, no-code content management system.

Content Publishing & Response Management

Draft, review, test, iterate, and publish content within a single physical environment. Create and maintain a digital personality that engages and delights your audience.

Conversation Management & Intent Discovery

Create desired responses; manage reviews and approvals. Identify new intents and enhance existing ones with additional data for greater accuracy. Create responses and custom intent from your own files and web content.

Reporting & Analytics

Access multiple data dashboards that deliver valuable insights about your consumers’ digital experiences.

Access KAI via Your Digital Banking Provider

Experience personalized banking in real time with KAI. The platform seamlessly integrates with top digital banking partners like NCR, FIS, and Q2 to provide a unique and highly personalized banking experience.

Our integration ensures that your up-to-date financial data is always delivered, allowing you to make informed decisions instantly while communicating with KAI-powered digital assistants.

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Our Products

Visit our Products page to learn more about our suite of innovative and personalized solutions.