# Blog & News

Let Kasisto help you lead into the horizon by uncovering the best path to a generative AI-backed, future-ready position in the FinTech market.

### [Meet Enbi, an AI-powered member of the Nedbank Contact Centre Team: How Nedbank has reduced live chat volumes by more than 70% while increasing client satisfaction](/content/resource/meet-enbi-an-ai-powered-member-of-the-nedbank-contact-centre-team-how-nedbank-has-reduced-live-chat-volumes-by-more-than-70-while-increasing-client-satisfaction/index.html)

This case study explores the ways in which Nedbank is successfully using Kasisto’s conversational artificial intelligence (AI) to improve the…

### [The Bridge Between Self-Service and Employee Assisted Channels](/content/resource/the-bridge-between-self-service-and-employee-assisted-channels/index.html)

How Gabby Helped First Financial Bank Grow Accounts and Retain Customers – This case study will explore how the bank successfully…

### [Member Engagement that Drives Profitability: Meriwest ‘Scout’ users revealed 30% more profitability than average digital banking users](/content/resource/member-engagement-that-drives-profitability-meriwest-scout-users-revealed-30-more-profitability-than-average-digital-banking-users/index.html)

Meriwest, was faced with the challenges of traditional customer service methods that were impacting operational efficiency and member satisfaction. Realizing…

### [A Kasisto & VeraBank Case Study: Enhancing Customer Service and Efficiency with a KAI-Powered Digital Assistant](/content/resource/a-kasisto-verabank-case-study-enhancing-customer-service-and-efficiency-with-a-kai-powered-digital-assistant/index.html)

Creating a Digital Experience that Meets Modern Expectations – Read how VeraBank successfully launched a KAI-powered intelligent digital assistant to better…

### [A Digital Leader: How Standard Chartered Uses AI and a Virtual Assistant to Drive Customer Experiences](/content/resource/a-digital-leader-how-standard-chartered-uses-ai-and-a-virtual-assistant-to-drive-customer-experiences/index.html)

Read the full case study to learn about Standard Chartered Bank’s selection process, why Kasisto’s KAI was the chosen solution,…