banking products
Our Products
Stay future-ready with our suite of KAI products, a generative AI platform, and conversational AI applications, all purpose-built for banking.
Customer Experience Solutions
AI Agents
KAI Consumer Banking
KAI Consumer Banking is designed to meet customers’ needs for immediate and convenient banking with personalized experiences. Available 24/7, it supports seamless customer interactions, even during major events like mergers and upgrades.
Fluent in both English and Spanish, KAI is ready from day one, handling everything from account queries to money management without the need for extensive training or ramp-up time.
KAI Consumer Banking with KAI Answers
Expand and maximize your AI Agent’s knowledge and customer service coverage by adding KAI Answers to your consumer-facing AI Agents. With KAI Answers for KAI Consumer Banking, you can leverage the power of purpose-built LLMs, like KAI-GPT, that enable your consumer-facing AI Agents to produce generative replies based on any of your internal and/or public-facing documents.
Key Benefits
- Decrease Call Volumes: Improve containment rates and increase cost savings.
- Extend On-Demand Assistant Coverage: Deliver improved customer experiences with responses based on time-sensitive, localized, rapidly changing bank-specific content.
- Minimize Administration Costs: Simplify system maintenance with no model retraining, intent development, or advanced skills needed.
Banking Employee Experience Solutions
KAI Answers
Powered by KAI-GPT, our large language model purpose-built for banking, KAI Answers is integrated with your knowledge repositories. With KAI Answers, your employees can instantly access answers to their queries, expedite document retrieval, and streamline operations.
Key Features:
- Intelligent Question and Answer: Provides detailed, accurate responses to a wide range of questions about your products, services, procedures, and more.
- Predictive Keywords: Helps users quickly identify relevant information, improving their understanding and efficiency.
- Searches and Extracts Information: Pulls from your company’s existing approved content sources to provide accurate and contextually relevant answers.
- Natural Language Processing: Paraphrases flat, tabular text into natural language, making complex information easy to understand.
- Source Citing: Cites the sources of answers for rapid, easy follow-up, ensuring transparency and trust.
Powered by KAI-GPT
KAI-GPT leverages generative AI to deliver capabilities that power precise, secure, and remarkably intuitive interactions- that fully embody your brand and generate accurate, trusted, customizable experiences that astound and delight your consumers and employees.
KAI Platform
Our conversational AI platform, KAI, takes the concept of personalized assistance to an entirely new level, making it possible for your employees, customers, and members to find needles of knowledge in your information haystack.
- For Customer & Members: Expand and augment your workforce with the help of AI Agents who provide hyper-personalized, human-like conversations with consumers and members that keep them engaged and encourage them to discover more.
- For Bankers: Provide employees with immediate access to large volumes of bank information and personalized customer insights to build more prosperous relationships, deepen trust in your brand, and drive more sustainable growth.
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Who We Serve
KAI makes it possible for financial institutions of all sizes to automate amazing banking experiences. Kasisto works with global and regional financial institutions, community banks, and credit unions to create precise, personalized interactions that drive growth.